DimensionQ is a firm that specializes in Mystery Shopping and Customer feedback audits & Surveys. We are in business to comprehensively screen and monitor your most important asset, your employees. For us, our most important asset is you; our customers and we treat each customer as if they are our only one.
We will find out:
• how your customers really feel about your service
• what they actually think about your outlet(s) or premises
• if they truly understand your services, products and promotions
• how they compare you with your competitors
• what may stop them coming back or buying
At Retail Insight we are experts at finding out the answers to such difficult questions. Our detailed reports will illustrate our findings, identify key management issues and deliver a realistic, measurable action plan to ensure that performance is improved - and your profits increase.
We believe that every client is different so, unlike many of our competitors, we do not use a single software system or bland, "off the shelf" surveys, but tailor every programme to the individual client.
We are truly the one stop source for all of your employee evaluation needs, insuring the protection of your business
